Setup Guide

General Hardware Setup Guide

Instructions for setting up unnamed phones and adapters. The labels may differ slightly.

Note that quoted values ​​("value") are entered without quotes.

  • SIP Server / SIP Proxy: ""
  • Use SRV DNS Lookup: "Yes"
  • SIP Server / SIP Proxy Port: "5060" (Not needed if you enable SRV Lookup).
  • SIP Registrar Server: ""
  • SIP Registrar Server Port: "5060" (Not needed if you enable SRV Lookup).
  • SIP Domain / Realm: ""
  • SIP Outpound Proxy: Must be blank / inactive
  • SIP Userid: Your phone number
  • Authenticate ID / User: Your phone number
  • Authenticate Password: Your password from the welcome email.
  • Name: Your name (only included with other IP phones and must not contain numbers or special characters etc.)
  • SIP Protocol: "UDP"
  • Use NAT / NAT keep alive: "No"
  • Use STUN: "No"
  • Local Port: "5070"
  • Silence suppression: No (Can also be specified as: Transmit Silence: Yes)

Please refer to your device's user guide.

Please note that Redspot only provides limited support for equipment we do not sell ourselves.

Get started with Redspot IP Telephony

Become well equipped to use Redspot IP telephony. Learn more


Answers to frequently asked questions. Learn more

No dial tone? Can't register?

Solutions to typical technical problems. Learn more

Service status

Details about service issues and planned maintenance. Learn more