Fees and interest rates

Overview of fees, interest rates and the like.

Interest

Interest on late payment is charged for private customers according to the rules of the Interest Act and at 2% per month for business customers.

General fees

Electronic billing. (Invoices are not sent by regular mail, not even for payment) Free 
Reminder fee Rp249,965 
Reminder Compensation Fee (Business Only) Rp774,890 
Collection fee, in addition to collection costs for external collection of min. Rp874,876 Rp249,965 
Failed SEPA Debit collection Rp249,965 
Missing new address information Rp124,983 
Reopening subscription after termination Rp374,947 
Reopening subscription after blocking Rp374,947 

 

Miscellaneous

Consulting assistance per hour, charged per commenced 15 min. Rp2,999,573 
Senior consulting assistance per. commenced hour Rp4,999,287