Fees and interest rates

Overview of fees, interest rates and the like.

Interest

Interest on late payment is charged for private customers according to the rules of the Interest Act and at 2% per month for business customers.

General fees

Electronic billing. (Invoices are not sent by regular mail, not even for payment) Free 
Reminder fee RM66.70 
Reminder Compensation Fee (Business Only) RM206.65 
Collection fee, in addition to collection costs for external collection of min. RM233.35 RM66.70 
Failed SEPA Debit collection RM66.70 
Missing new address information RM33.35 
Reopening subscription after termination RM100.00 
Reopening subscription after blocking RM100.00 

 

Miscellaneous

Consulting assistance per hour, charged per commenced 15 min. RM799.95 
Senior consulting assistance per. commenced hour RM1,333.20