Fees and interest rates

Overview of fees, interest rates and the like.

Interest

Interest on late payment is charged for private customers according to the rules of the Interest Act and at 2% per month for business customers.

General fees

Electronic billing. (Invoices are not sent by regular mail, not even for payment) Free 
Reminder fee Rp253,217 
Reminder Compensation Fee (Business Only) Rp784,972 
Collection fee, in addition to collection costs for external collection of min. Rp886,259 Rp253,217 
Failed SEPA Debit collection Rp253,217 
Missing new address information Rp126,609 
Reopening subscription after termination Rp379,826 
Reopening subscription after blocking Rp379,826 

 

Miscellaneous

Consulting assistance per hour, charged per commenced 15 min. Rp3,038,601 
Senior consulting assistance per. commenced hour Rp5,064,335