Fees and interest rates

Overview of fees, interest rates and the like.

Interest

Interest on late payment is charged for private customers according to the rules of the Interest Act and at 2% per month for business customers.

General fees

Electronic billing. (Invoices are not sent by regular mail, not even for payment) Free 
Reminder fee Rp247,974 
Reminder Compensation Fee (Business Only) Rp768,717 
Collection fee, in addition to collection costs for external collection of min. Rp867,907 Rp247,974 
Failed SEPA Debit collection Rp247,974 
Missing new address information Rp123,987 
Reopening subscription after termination Rp371,960 
Reopening subscription after blocking Rp371,960 

 

Miscellaneous

Consulting assistance per hour, charged per commenced 15 min. Rp2,975,679 
Senior consulting assistance per. commenced hour Rp4,959,465