Setup Guide

Grandstream HT801/HT802 ATA

Preparation

To configure your Grandstream HT801/HT802 ATA, you must first access the web interface:

  1. Connect the ATA to your network and power it on.
  2. Find the device IP address:
    1. Pick up the connected analog phone
    2. Dial *** (three stars)
    3. Dial 02 to hear the IP address
  3. Open a web browser on a computer connected to the same network.
  4. Enter the IP address in the address bar (e.g. http://192.168.1.100).
  5. Log in using:
    • Username: admin
    • Password: admin

The computer must be on the same local network as the device to access it.

Setup

Enter/select the following under the mentioned menu items. 

Port Settings → FXS PORT → General Settings
  • Primary SIP Server:
  • SIP User ID: Your phone number
  • SIP User ID: Your phone number
  • SIP Authentication Password: Your password (from the welcome email)
  • Name: Your name (must not contain numbers as well as æøå etc.)
  • DNS Mode: NAPTR/SRV

Port Settings → FXS PORT → SIP Settings

  • Register Expiration: If you have a fixed IP address enter . If not or if in doubt then enter
  • Local SIP Port:

Port Settings → FXS PORT → Analog Signal Line Configuration

  • SLIC Setting: EUROPEAN CTR21
  • Caller ID Scheme: DTMF Denmark prior to ringing with LR

Click the Save and apply button. 

Verify Registration

  1. Go to Status → Port Status
  2. Check that the line shows Registered

If it shows “Not Registered”, double-check your SIP credentials.

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FAQ

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No dial tone? Can't register?

Solutions to typical technical problems. Learn more

Service status

Details about service issues and planned maintenance. Learn more